FAQ

Check our Frequently Asked Questions section below to answer your question. If information you are looking for is not available then mail us through the contact form or chat with us on line via messenger.

 
TEMPORARY REVISED PROCEDURES AND INFORMATION DUE TO COVID-19

(These procedures will be valid till September 1,2020 and revised whenever restrictions are lifted or revised).

Complete the following documentation required for check in in advance and hand the paperwork over to the airport representative upon arrival.

  • On line registration forms provided by agency or directly in full
  • Liability release (additional one in case of American/Canadian nationals)
  • DAN Medical declaration in case of joining a course
  • Copy of dive certification cards/insurance
  • Rental equipment /dive insurance form if required

In accordance to health requirements from the Maldives authorities, all travellers travelling to and from Maldives are required to submit a self-declarative health declaration within 24 hours prior to their departure.

Medical-Liability-and-Assumption-of-Risk-Releaserevised

Rentalinsuranceform

10346E_Diver Medical_Form

When you fly in, you will be met upon arrival by a representative of Carpe Diem Maldives, who can be identified Carpe Diem Cruises crew shirt and sign board with the companies’ logo. (logo) The representative will then confirm the below check in timings or inform you in case of any changes. In case you can not find anyone please contact +9607950883/+9607794003 or report to the information desk.

Please ensure you are in the possession of face masks as per local requirement when in public spaces.

We will meet you at the info/help desk arrivals hall at below revised check in timing. Due to the necessity of disinfecting the boat after departure of previous guests more time will be need to ready the boat for new arrivals. We apologize in advance for any inconvenience this may cause and hope for your understanding while complying by the guidelines set out by the local government.
Carpe Diem/Carpe Vita/Carpe Novo:     4 pm

Due to the late check in NO check dives will be offered on the day of embarkation itself. Check dive will take place the following morning and we will request our teams to provide an extra dive during the trip if circumstances permit.

Due to the (temporary) restrictions in place of movement between islands, guests will need to remain at the airport. We therefore advice choosing the afternoon arrival flights whenever possible to limit the time at the airport as much as possible.

The day before disembarkation the boat usually comes back to port between 3 and 4 pm. Male visits can not be offered for the time being.

Guests need to depart the vessel by 8 am latest. Due to the necessity of readying the vessel and completely disinfecting for our next cruise, we must strictly enforce this early departure

What is the earliest time of departure on the day of disembarkation?

Early flight departures on the day of disembarkation are possible but will limit the amount of dives the day before due to 24 hours no diving before flying. We offer a maximum of 2 dives on the day before disembarkation. Sometimes this may vary however depending on the itinerary. If the boat still has to cross a long distance then only 1 dive will be offered.

If you develop and of the following symptoms after boarding

  • Cough
  • Fever
  • Unusual headache
  • Sore throat
  • Difficulty in breathing


Please contact your captain immediately for him to follow the standard operating procedures in place and follow his instructions.

Depending on the total number of guests you might be split into 2 groups for meal timings and dive briefings.

Meals will still be prepared in buffet style, but will be served by the chef and other crew members if required.

We further request each and every one on board to keep a safe distance of at least 1 meter whenever possible. Crew will be wearing masks when in contact with clients in enclosed spaces.

The new guidelines state that “for our crew member to enter your cabin they should wear masks, disposable or reusable apron over their work clothes, gloves and closed shoes. Gloves and apron should be changed every time before entering a different cabin”.

As such to reduce the risk for clients and crew and the amount of PPE required to abide by the stated above, cabins will be cleaned and linen changed only once during your trip. Change of towels can be requested at any time. If you do not wish to have anyone enter your cabin during the trip, please advice your captain upon check in.

Hand sanitizing stations will be provided in all public areas but not in the cabins.

All relevant changes to dive procedures and cleaning of equipment will be explained thoroughly by the dive team leader in a separate briefing.

NOTE:

If at any time you feel unsure of any of the procedures to follow or have any concerns
please make sure you address them with the dive team leaders or captains during your trip with us.

REGULAR QUESTIONS

All of our boats have international plug points. The voltage is 220 V. We recommend our American clientele to bring their own transformers if needed.

Diving conditions in the Maldives can be challenging, especially on Deep South itineraries. We therefore strongly recommend an AOW certification or OW with a minimum of 100 dives with experience in deep dives (up to 30 m), current and night dives in order to be able to participate in all the dives offered during our regular itineraries and to have the best chance of being comfortable with all of the diving conditions you’ll encounter. For our seasonal Deep South itineraries however we require min of AOW certification and 100 dives. Our dive instructor on board  is responsible for everyone’s safety and can ask people to sit a certain dive out if he believes they are not experienced enough for a  particular dive. PADI courses are available on board and can be done during our trips.

Depending on check in timings and flight departure timings we will offer 17 to 18 dives during a 7 night trip on all of our boats if weather permits. 
 
Meaning a check dive on day of arrival if check in takes place before 2.30 pm followed by 5 x 3 dives a day and 1 or 2 dives on the day before disembarkation. 
The amount of dives offered on the day the boat returns to port depends on your flight departure time and applying the 24 hour no diving before flying rule, but can also be limited depending on where the boat is located on the last day and the crossing that still has to be made before returning to port.

Payments for extras taken on the boat can be settled in either cash (USD or EUROs) or by credit card. We accept all major credit cards (VISA, MASTER and AMERICAN EXPRESS).

 

We provide 11.5 and 13.5 liter aluminium tanks FOC and have 15 liter steel tanks upon request and at an extra charge. As we only have a limited number of 15 liter steel tanks it is important to reserve them in advance.

Yes we do supply Nitrox 32% free of charge on all of our boats. 
 
Nitrox courses can be taken on board at a cost of 180 USD + 12% GST

Average water temperature all year round is 27/28 degrees Celsius (81/82 Fahrenheit)

Reef hooks can be useful particularly on channel dives with strong current. Read our article here. In case you do not have one, they are available for rent or to buy (35 USD + GST) on our boats. This multifunctional hook is designed by our own Carpe Diem Maldives team and can be used as a reef hook, but also as a pointer stick and tank banger.

We have wireless routers on board that work on 4G basis. The internet connection will be good enough to read emails but not fast enough for large downloads. Connection speed depends on location of the boat. Fee will be of 15 USD p/p + GST for 7 night trip and 20 USD p/p + GST for 10 night trips.

A dive insurance is mandatory. Short Term insurance can be arranged on board valid for 7 or 14 days at a cost of 20 USD + GST or 30 USD + GST respectively. For more information on the coverage please click on this link